Replying to emails from clients and potential new clients.
Answering queries about our service on Live Chat
Marketing our services – Reconciling clients accounts
Assisting and supporting other members of staff within the company
Various other PA and administration duties.
Occasionally making and answering calls and assisting callers with queries.
We are looking for an intelligent and eager to learn admin / customer services agent with a sturdy mind to work in the same organization. Experience in the same field will be an added bonus. The candidate should have excellent written and spoken English
Applicant should have excellent written and spoken English. – Applicant should be bright with a natural ability for problem solving. – Applicant should be able to work our shift times. Core shift times are Monday to Friday 10:00am to 6:30pm UK Time
and half day on Saturday (only 2 Saturdays per month) 2:30 pm to 11 pm IST
There is some flexibility available with the shift times subject to negotiation.
Applicant should have previous experience of working in a similar role with a steady CV.
Applicant should be well organized, motivated and intelligent. – Applicant should be able to work in a high-pressure environment and be able to multi task.
Applicant should have good people skills.
Applicant should have good attention to detail.