MIS Executive – Associate Operations

• Data processing and upload
• Manual working In Excel
• Data reconciliation
• Maintain customer relationship by responding to queries, documenting actions
• On time responses to activities assigned daily – strong connect on communication
with Helpdesk
• Client interactions- written and verbal
• Manage the daily Operations/ Transition work for the clients assigned
• Will be the direct point of contact for the client
• Preparing Weekly & Monthly MIS Reports
• Preparing Daily Management information systems (MIS)
• Responsible for planning the day-to-day requirements for the clients
• Basic knowledge of tax and other compliance implications
• Improve quality service by recommending improved processes; identifying product
process and suggest improvements to ease client and daily work
• Updates job knowledge by participating in company’s & team’s training
opportunities
• Accomplish customer service and organization mission by completing related results
as needed
• Should understand client/ company urgencies and be able to put in required efforts
to meet deadlines – internally and externally both
• Should be able to plan and hand off work for any personal leaves–planned/
unplanned