D365 CRM Quality Assurance Tester

Support CRM Dynamics Quality Assurance Testing by developing test
plans and validating letter templates and associated D365 CRM
variables.
 Template Development: Use Document Core Pack software to design
and create letter templates for Members and Providers.
 Mail Merge & Dynamic Variables: Customize templates with
dynamic data placeholders, formatting, and mail merge enhancements.
 Testing & Validation: Perform comprehensive testing to ensure letters
meet accuracy, completeness, and compliance standards.

Technologies  D365 CRM letter templates/variables, MSCRM-addons Document Core

Pack (DCP), Microsoft Word Templates

Experience

 5-7 years of experience as a Quality Assurance Tester.
 Hands-on experience in application software testing.
 Strong expertise in requirements gathering and business design.
 Excellent written and verbal communication skills.