• Kochi / Chennai-Involve Travel
  • Posted 3 months ago
  • Salary: Rs.As per Industry Standards
  • Exp: 3 - 5 Years
  • Position: Executive
  • Qualification: Engineering Graduate
  • Industry: IT Industry


Gender : Male / Female
Industry : IT

Responsibilities :

 Leading or participating in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system
 Architecting the CRM system, related customizations and reports to model the business organizational process
 Adhering to the project time line and deliver the components on time
 Two to Three years of implementing CRM applications on Microsoft Dynamics CRM
 Microsoft Dynamics CRM (D365 Sales and Service) implementation experience in minimum 3 Projects
 To maintain the quality of delivery at the client projects
 To provide solution definition, estimation, and presales support
 To support/handle multiple projects and client engagements simultaneously

Skills :

 Building and configuring CRM forms, views, dashboards and workflows
 Developing SSRS reports using Microsoft SQL and FetchXML
 Experience in Integration with third party applications.
 Working knowledge of Microsoft SQL Database, Windows Server Operating System, Active Directory and Active Directory Federation Services.
 Experience in SSIS (SQL Server Integration Services) and aware of sizing of hardware and software would be an added advantage
 Basic knowledge on CRM Add-ons like, Social Engagement, Customer Portal, VOC and Call Center integration
 Working closely with BI project teams or other resources for completion of projects related to the CRM system
 Integrate business processes and data flows between Microsoft Dynamics CRM applications with ERP applications

Joining: Immediate

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