E-Commerce Customer Executive – IT Industry – Egypt

3+ years of experience in eCommerce customer support, with at least 1 year in a

supervisory or management role.

IT/ Automobile/ Jewelry Industry

Proven customer support experience or experience as a client service representative.

• Strong phone contact handling skills and active listening.

• Familiarity with CRM systems and practices.

• Ability to adapt/respond to different types of characters.

• Excellent English communication and presentation skills.

·         Arabic Language is a must

• Ability to multi-task, prioritize, and manage time effectively.
• High school degree; further education in Customer Service or relevant field is a plus.