Years of Experience: 4+ years
You will be a member of our AI Platform Team, supporting the next generation AI architecture for various research and engineering teams within the organization.
You’ll partner with vendors and the infrastructure engineering team for security and service availability
You’ll fix production issues with engineering teams, researchers, data scientists, including performance and functional issues
Diagnose and solve customer technical problems
Participate in training customers and prepare reports on customer issues
Be responsible for customer service improvements and recommend product improvements