L1 Desktop Support Engineer 

Previous Work Experience 2 to 3 years
Key Skills & Requirements 1. Desktop/Laptop Management:
a. Installation, configuration, and maintenance of desktops and laptops (Windows
and few MAC based).
b. OS imaging, patch management, and performance optimization.
c. Hardware diagnostics and coordination with vendors for repair or replacement.
d. Ensuring antivirus, endpoint protection, and firewall configurations are up to date and compliant.