Years of exp.: Operations Manager and 13-17 yrs in US Accounting BPO / F& A KPO with direct US client engagement
Experience: 5+ years in a Delivery Manager
Current title: Senior Manager / Delivery Manager / AVP – Operations (5+ yrs at this tier)
Team managed: 35-50 FTEs (5-8 Team Leads + 30+ Associates) — must be visible on CV
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Still hands-on with month-end close, journals, reconciliations
Comfortable with 5:30 PM – 2:30 AM IST shift