Desktop support Engineer

Years of Experience Minimum 3+ years of experience in hardware and network industry

providing first-line support for hardware and software issues.
✓ Diagnose and resolve technical issues related to desktops, laptops, printers,
and peripherals.
✓ Set up new workstations, install software applications, and configure user
accounts.
✓ Perform regular maintenance on hardware and software to ensure optimal
performance.
✓ Maintain records of issues, resolutions, and inventory of hardware and
software assets.
✓ Assist in training users on new software and technologies, providing
guidance on best practices
✓ Set up and configure network hardware such as routers, switches, firewalls,
and access points.
✓ Troubleshoot and resolve hardware issues; perform regular updates and
patches.