Google Dialogue Flow

developers, product owners) to deliver end-to-end conversational solutions.
● Monitor and optimize bot performance, improving accuracy, intent recognition,
and user satisfaction.
● Ensure scalability, reliability, and security of deployed solutions.

Role Responsibilities

● 4+ years of experience in developing conversational AI solutions, with at least
2+ years in Google Dialogflow (CX/ES).
● Strong expertise in playbook and conversation design for large-scale
enterprise use cases.
● Experience with Generative AI integration to build context-driven and
intelligent chatbot experiences.
● Proficiency in Google Cloud Functions, Node.js/Python, and backend API
integrations.
● Hands-on experience with webhooks for event-driven communication between
services.
● Familiarity with monitoring tools, error handling, and performance optimization
for chatbots.
● Strong problem-solving skills and ability to work in fast-paced, cross-functional
environments.