Years of Experience: 9+ Years
Lead solution architecture and technical delivery for complex initiatives.
Design solutions using GCP, Vertex AI, Gemini, Dialogflow CX/ES, RAG, and GenAI.
Own end-to-end delivery of chatbots, voice bots, and AI-driven customer engagement solutions.
Lead and mentor AI/Conversational Engineers and Full Stack Developers.
Manage resource planning, sprint planning, capacity, delivery quality, and technical standards.
Partner with business stakeholders to translate requirements into scalable technical solutions.
Ensure GCP architecture, security, compliance, performance, and cost optimisation.