IT Support Specialist

Years of Experience – 4yr+ years in IT support

Exposure to cybersecurity frameworks: ACSC Essential Eight, NIST CSF, ISO/IEC 27001, or CIS Controls.

Industry certifications complementary to Microsoft: CompTIA A+, Network+, Security+; Cisco CCNA; or ITIL 4 Foundation.

Microsoft 365 & Azure administration

Clear and professional communication

Cybersecurity fundamentals & hygiene

Endpoint management (Intune / MECM)

Attention to detail & thoroughness

Networking (TCP/IP, DNS, DHCP, VPN)