through installation, go-live, and handover to the support department.
Analyses and troubleshoot technical problems and participate in risk
assessments before and during the delivery of the projects.
Assist in providing technical direction and support to Application and
Testing teams.
Develop and maintain implementation best practices, document
procedures, standards, and configuration settings.
Provide technical contact to customers during the implementation phase
and own the customer experience to ensure successful delivery and
installation.
Participate in a 24/7 on-call support program.
Requirements
Knowledge and experience of Microsoft Server Operating Systems.
Experience working in production environments against SLAs.
Demonstrated acumen for understanding applications, network
environments, and Web technologies.
Virtualization technologies VMware & HyperV
Working knowledge on Hyper-V, troubleshooting, migration,
cluster management