Business Analyst (E-commerce)

Domain Knowledge Required
Experience in one or more:
 E-commerce
 Retail
 Online Marketplace
 Payments
 Logistics
 CRM
 Customer Experience
 Experience with gifting or personalization platforms is an advantage.
 Required Skills
Business Analysis
 Requirement Gathering
 Gap Analysis
 Process Mapping
 Functional Documentation
 User Story Writing
 Acceptance Criteria
 UAT Planning
 Documentation
Experience creating
 BRD
 FRD
 SRS
 User Stories
 Wireframes
 Workflow Diagrams
 Process Documents
 Good to Have Knowledge of
 Shopify
 Payment Gateways
 Google Maps API
 Delivery Routing
 Personalization Platforms
 Promotions Engine
 Loyalty Programs
 AI-assisted requirement generation
 Google Analytics (GA4)
 Microsoft Clarity