Tools Engineer (Big Fix / Manage Engine)

Years of Experience: 3–5 Years

Maintain BigFix Server, Relay, and Client infrastructure

Manage patch baselines, fixlets, and updates

Monitor agent deployment and compliance

Administer Endpoint Central / ServiceDesk Plus

Manage server health, upgrades, and configurations

Handle user roles, permissions, and onboarding

Hands-on experience with BigFix and/or ManageEngine

Knowledge of patch management and endpoint security

Experience in tool administration and monitoring

Good understanding of IT infrastructure