4+ years of experience in digital marketing, social media management, or related fields.
2+ years of hands-on experience with Sprinklr platform administration and configuration.
Relevant tertiary or certificate qualification in an IT related discipline.
Sprinklr certifications highly desirable.
Proven experience in leading and managing projects, preferably in a marketing or technology environment.
Strong understanding of marketing and commercial processes and how they align with digital platforms like Sprinklr.