PROXY – L2 – Netskope/Mcafee Proxy

Years of exp.: 3+

Proficiency with management PROXY
Experience in working with Windows, Linux, Unix environments
Hands-on experience in commissioning and Implementation of PROXY
solutions and integrating with various management and authentication authorization tools (email, AD, IAM, SIEM)
Experience in automating processes using scripting, configuration (SOAR) tools
Experience in managing policies and exceptions
Experience in packet capture, analysis, and troubleshooting tools
Product knowledge of PROXY solution.
Incident, problem, service request management, change management,
configuration management &capacity management of PROXY Setup
Proactively utilize network monitoring tools to isolate events before service
degradation occurs
Supporting incident monitoring and incident analysis/response initiatives
Coordinate with users to ensure timely and satisfactory resolution for any
trouble tickets, troubleshooting layers 1, 2, and 3 of the OSI Model.
Troubleshooting network, transport, session, presentation and applications
layers