(L2O) and (Q2C) Business Systems Analyst

Years of Experience 5+ years

 Own and enhance Lead-to-Order business processes, ensuring
alignment between business objectives and system capabilities.
 Translate stakeholder goals into clear business and functional
requirements, driving solution design and delivery.
 Design, configure, and where required, hands-on build Salesforce
functionality and related GTM systems.
 Support and scale sales processes across lead management, opportunity
lifecycle, quoting, and order flow.

 Manage delivery of projects and enhancements within your portfolio,
with clearly defined success metrics.
 Collaborate within GTM Systems and cross-functional teams to
improve tools, processes, and system consistency.
 Participate in discovery of new capabilities, conduct impact analysis,
and recommend tooling or architectural changes.
 Ensure strong security, governance, and data protection practices across
systems.
 Support agile delivery, iterative improvements, and long-term system
maintainability.

Skills

 Demonstrated professional experience of 5+ years in the industry
 Strong experience balancing stakeholder needs, business objectives, and
technical constraints.