Salesforce Business Systems Analyst

Years of Experience 6+ years

 Gather, analyze, clarify, and document business requirements through
stakeholder discussions, workshops, discovery sessions, and process reviews.
 Create high-quality user stories, acceptance criteria, business process flows,
functional requirements, and supporting documentation that are clear and
testable.
 Support requirements for Salesforce CPQ (Steelbrick), including product
configuration, product modeling, pricing and pricing rules, quoting, renewals,
Quote-to-Cash / quote-to-order workflows, and related business processes.
 Partner with Product Owners and stakeholders on backlog refinement,
requirement prioritization, sprint readiness, and change-impact analysis.
 Work closely with Developers and QA Engineers to clarify requirements,
resolve functional questions, and support implementation, validation, and
defect triage.
 Support User Acceptance Testing (UAT) planning and validation, including
scenario definition, acceptance criteria review, stakeholder coordination, and

defect confirmation.