Sr AWS Cloud Support & Troubleshooting Engineer

Years of Experience: 10+ years

Own the technical investigation and resolution of complex AWS production-support issues involving S3, security, networking, APIs, applications, ingestion pipelines and file movement.

Reproduce reported bugs and failures within the environment to understand the precise conditions under which problems occur.

Perform methodical root-cause analysis rather than relying on trial-and-error configuration changes or temporary fixes.

Troubleshoot complex AWS S3 behavior, including bucket policies, IAM permissions, roles, object ownership, authentication, access controls, APIs, service limits and other S3-specific behaviors and edge cases.

Diagnose cloud networking issues involving routing, connectivity, load balancing and communication between systems and services.

Investigate problems involving application-to-S3 and system-to-system API interactions.